We're seeking a friendly, organised, and customer-focused Receptionist to join a busy healthcare and wellbeing business in Dunedin.
This role is ideal for someone who enjoys working with people, takes pride in delivering exceptional service, and thrives in a fast-paced environment. You'll be the first point of contact for patients and visitors, helping create a welcoming and professional experience while supporting the wider team with day-to-day administration.
About the Role As the face of the business, you'll play an important role in ensuring patients receive a positive experience from the moment they walk through the door.
Key responsibilities include:
- Greeting patients and visitors
- Managing appointments, bookings, cancellations, and diary changes
- Answering phone calls and responding to enquiries
- Processing payments and issuing receipts
- Maintaining accurate patient records and documentation
- General reception and administration support
- Assisting with stock and equipment management
- Supporting clinicians and the wider team as required
- Ensuring reception and waiting areas remain tidy and professional
We're looking for someone with a positive attitude and a genuine passion for helping people.
You'll ideally bring:
- Strong customer service and communication skills
- Excellent attention to detail
- Good organisational and time management abilities
- Confidence using computers and learning new systems
- A professional and friendly manner
- The ability to multitask and work under pressure
- Reliability and strong work ethic
- A team-first attitude
What's on Offer?
- Flexible part-time or full-time hours
- Supportive and collaborative team environment
- Full training provided
- Ongoing development opportunities
- Modern workplace environment
- Opportunity to make a real difference in people's day
Apply today with your CV and a brief cover letter outlining your interest in the role.
