Position Title: Go to Market Co-Ordinator
Reports to: Category Manager
Location: Auckland
Travel: Limited overnight domestic travel possible
Context:
The company is an entrepreneurial distribution and intelligent supply chain organisation that has experienced significant growth since its inception. Opportunities abound!
Role purpose and KPIs:
The role is involved in and executes Go-to-Market (GTM) activities, in particular planogramming, as well as other GTM administrative tasks, with an initial focus on retail optimisation for key customers. The role reports into the Category Manager to ensure that planograms are properly set up and maintained using Optimum Retailing software, as well as supporting other GTM activities. The candidate will also be responsible for manual reporting, product image editing, and assisting with various operational tasks.
Key Performance Indicators: Timely planogramming set up, on-time product launches, customer satisfaction, increase in accessories gross margin returns post set up of >30%.
Key Accountabilities:
Planogramming set up · Manage the setup and maintenance of planograms (including collecting and/or validating fixture data) for key customers using Optimum Retailing software. · Review and verify the accuracy of existing planogram data, ensuring proper configuration and compliance with customer needs. · Load and update planogram information as required. · Work with customers to ensure planograms are meeting their needs and generating improved commercial returns.
Go to Market Activities - including customer engagement, reporting, and other admin tasks
· Working with the Category Manager, product and sales teams and/or key
customers, provide input into designing all relevant Go-to-Market strategy and activities.
· Ensure all GTM outputs, including timelines, deliverables, and product presentations, deliver to customer needs and align with organisational goals.
· Regularly engage with the right GTM and Planogram contacts within customers and Optimum
retailing to build valuable long term relationships.
· Deliver a superior customer experience and ensure that our service delivery is meeting or exceeding customer expectations and escalate where it is not.
· Deliver strong commercial returns through executing promotional activity
with excellence.
· Perform manual reporting tasks, including the collection and organisation of data related to GTM activities.
· Maintain accurate records and generate reports for internal and external stakeholders as needed.
· Edit and resize product images for use on internal platforms and customer-facing websites.
· Ensure product visuals meet company, vendor and customer requirements in terms of quantity, quality and consistency.
· Provide general administrative support to the Category Manager, including document management, meeting coordination, and task tracking.
· Assist with the identification of manual tasks that can be automated, working with Ops/Finance teams to systematise processes.
· Handle other tasks as assigned by management to support daily operations. · Working with the Category Manager, product and operations teams (and relevant vendors), help to manage the product lifecycle from identification through to market exit, actively develop promotional plans for sell-through, to monitor and report on results, to regularly provide feedback and to help to manage obsolescence risks etc.
· Ensure that all decision-making and expenditure authorisation follows the documented process and policy and is adhered to.
· Reduce legal and compliance risks through owning and driving appropriate activities.
· Overall, operate in such a way as to reduce the potential occurrence of financial or commercial surprises and, if these do occur, communicate early. · From time to time, undertake other critical tasks, as directed by the Category Manager and/or Director of Transformation.
Contribution to high performance culture
· Communicate and consult effectively for impact.
· Deliver superior customer experience and commercial outcomes.
· Demonstrate curiosity, openness to feedback, resilience, commercial drive and the ability to
think in both short and long term perspectives.
· Demonstrate people and customer focus through tangible action.
Health and Safety
· Lead and promote awareness of Health and Safety excellence.
· Ensure the safety and wellbeing of all employees by identifying, eliminating, controlling and/or
managing risks and hazards, by maintaining safety procedures and by ensuring investigation of
any safety issues that arise.
· Understand and observe all safety procedures and practices, ensuring employees follow the
same, in order to prevent injuries or damage.
· Report all observed or known hazards as soon as is reasonably practicable, ensuring
employees follow the same reporting, for the purposes of eliminating, isolating or minimising
risks.
· Report all near hits and injuries as soon as is reasonably practicable, ensuring employees
follow the same reporting.
· Think and act in a manner that ensures the self-preservation of personal safety and wellbeing
and that serves as an example for other employees to follow.
Knowledge, skills, qualifications and experience: · Mandatory: 3+ years GTM experience - understanding GTM strategies, preferably in the retail and/or Consumer Electronics sectors · Mandatory: 3+ years planogramming experience, ideally using Optimum Retailing Software · Mandatory: 3+ years experience in confidently presenting to internal stakeholders and external customers · Mandatory: Familiarity with basic image editing tools for resizing and formatting product images · Mandatory: Commercial acumen. Proven skills in developing GTM options and recommendations to drive strong commercial return · Mandatory: Analytical capability. Proven skills in utilising data to generate insights and to recognise and identify inefficiencies in manual tasks and propose solutions for automation and process improvement · Mandatory: Excellent communication (including internal and external presentation), time management and organisational skills · Mandatory: Excellent people and customer focus · Mandatory: Works well independently and as part of a team · Mandatory: Good relationship, negotiation and consensus building skills · Mandatory: Demonstrated growth mindset, curiosity, ability to learn and grow at work, to collaborate and ability to represent the company professionally · Mandatory: Strong proficiency in Microsoft Excel and general competence with the Microsoft Office suite · Mandatory: time management skills · Preferred: a Business Studies degree or equivalent · Preferred: Knowledge and experience with Pronto system · Our people are our business, so ability to relate to diverse people at a variety of levels is important · Demonstrate strong business values: Being our best with customers, doing what we promise, being respectful, working to quality standards, team-working and being safe.
Internal Contacts: · Category Manager · Sales, Product and Operational teams
Job Details
Go to Market Co-Ordinator
Contract Type:
Full Time
Location:
NZ - Auckland - North Island
Industry:
Retail
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