Job Details

Warranty Administrator

Contract Type:

Full Time

Location:

NZ - Auckland - North Island

Industry:

Trades & Services

Warranty Administrator

Join a high-performing team representing P restige Automotive brands and work in one of the most high-end Dealerships in Auckland.
   
About the Role:

As a Warranty Administrator you will need to manage and process warranty claims for a leading dealership group specializing in luxury and prestige vehicles.

You’ll be the key link between our service and parts department to the distributor, ensuring all claims are submitted accurately and efficiently and payment reconciliation allocated correctly.
  
Key Responsibilities:

  • Process and submit warranty claims in line with manufacturer guidelines.
  • Liaise with technicians, service advisors, and manufacturer representatives.
  • Maintain accurate records of all warranty transactions and follow-ups.
  • Monitor claim approvals, rejections, and ensure timely resolutions.
  • Stay up to date with warranty policies and compliance requirements.
This is not a volume driven Dealership, so claiming volume is not large but rather of a high standard of quality.

The role will also see you at times, assisting in some aftersales administration duties.

What You’ll Bring:
  • Proven experience in automotive warranty administration – ideally with prestige or luxury brands.
  • Strong understanding of dealership systems and warranty processes.
  • Excellent attention to detail and time management skills.
  • Clear and professional communication skills.
  • Ability to work independently and collaboratively
What’s in It for You:  
  • Work with globally recognized prestige automotive brands.
  • Supportive team culture and ongoing training.
  • Career development opportunities within a respected dealership group.
  • Competitive salary and employee benefits.
This is a Monday to Friday onsite role, due to the nature of the role and CI requirements, candidate looking for WFH flexibility cannot be considered for this position. 

How to apply:
   
Click APPLY or contact Pierre Smit on +64 21 191 8350 or pierre.s@stellarrecruitment.co.nz  for a confidential discussion

APPLY NOW

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