Job Details

Senior Service Advisor
  
Love working with people and have a solid background in automotive aftersales ?

Here’s your chance to join a top multi-franchise dealership in South Auckland that's all about great service, strong team culture, and real career development.

We're on the lookout for an experienced Service Advisor to be the friendly face between our clients and the service team.

You'll greet customers, keep them updated, help with quotes & timelines, upselling where it makes sense, and keep the workflow humming between the workshop and front desk.
   
Key responsibilities :

• Accurately assess and document customer facing requirements
• Provide quotes, timelines, and clear communication on service progress
• Liaise with technicians and parts department to ensure timely workflow
• Upsell services and repairs where appropriate
• Maintain accurate records in our service management system
• Ensure high levels of customer satisfaction and retention 

• Have experience in a dealership or service advisor role
• Know your way around vehicles and service systems
• Are people with great communication skills
• Are super organized and love a fast-paced environment 

• Stable Full-time role in a reputable Dealership
• Company vehicle with above average fixed salary
• Career Progression across multiple brands and Dealerships
• Fyn, professional and supportive team environment