About the Role
We’re partnering with a specialist equipment service business supporting civil, construction, quarrying, and mining customers. Based at Acacia Ridge, this role keeps a busy service branch running smoothly — coordinating jobs, supporting customers, and owning the admin that makes great service happen. You’ll work closely with the Branch Manager and Service Manager and be a go-to for quotes, work orders, and supplier follow-ups.
Key Responsibilities
- Frontline customer support: respond to enquiries, book jobs, and keep stakeholders informed
- Prepare and process quotes, hire contracts, sales orders, and purchase orders
- Create and manage work orders, job cards, and service schedules
- Liaise with suppliers to confirm lead times and coordinate parts and repairs
- Maintain accurate records, data entry, and branch reporting
- Support general office administration to support day-to-day operations when required
- Strong administration skills with high attention to detail and follow-through
- Confident communicator who enjoys helping customers and supporting a team
- Proficient with Microsoft Office (Excel, Word, Outlook); ERP or service software experience valued
- Experience in service, hire, or equipment support environments is highly regarded
- Comfortable juggling priorities in a fast-moving, hands-on setting
- Current driver’s licence; able to complete standard pre-employment checks
TAMIKA BROWN – CORPORATE SERVICES
E: tamika.b@stellarrecruitment.com.au
