Job Details

Product Support Advisor

Contract Type:

Full Time

Location:

WA - Perth - WA

Industry:

Mining / Oil & Gas / Utilities

The Role
As a PSA, you’ll split your time between hands-on mechanical work (50% on tools) and technical/product improvement tasks. You’ll be the key link between the product and the client, providing both technical expertise and professional support.

What’s on Offer

  • Permanent full-time position with long-term career prospects
  • 8/6 roster (dayshift) – other roster options may be available with client approval
  • Up to $175,000 + super on permanent basis for lifestyle roster
  • Company vehicle on site for commuting
  • Clear pathways to progress into a Specialist role
Key Responsibilities
  • Diagnose, repair, and maintain a range of heavy machinery equipment
  • Carry out inspections to ensure safety and compliance standards are met
  • Read and interpret technical drawings and schematics
  • Manage documentation and reporting as required by client and company
  • Provide warranty support and planned component change-outs
  • Conduct technical procedures such as tune valve sets
  • Build and maintain strong client relationships, acting as a true product ambassador
Requirements
  • Full Australian working rights (required)
  • Relevant Australian Trade Certificate (required)
  • EPIROC and CAT experience (required)
  • Ability to pass a pre-employment medical (required)
  • Current Australian C-Class Driver’s Licence ( HR licence desirable )
Benefits
  • Financial: Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance, plus access to 600+ retail discounts
  • Health & Wellness: Discounts with BUPA, Fitness Passport giving you access to multiple gyms Australia-wide, and Employee Assistance Program (EAP) support for you and your immediate family
  • Culture & Career: Team recognition, structured career progression, flexibility, and award-winning internal training programs
  • Additional Perks: Emergency Services Leave, Defence Force Reserves Leave, and Employee Share Purchase Plan opportunities  

Marie

Mobile: 0436 673 215
marie.c@stellarrecruitment.com.au

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