- $35 P/h
- Opportunities to Progress
- Great Managers
Key Responsibilities:
- Ensure full compliance with Fair Debt Collection Practices Act (FDCPA) and all other relevant regulations
- Contact customers via phone, email, and written correspondence regarding overdue accounts
- Negotiate payment plans and settlements that are acceptable to both the company and the debtor
- Maintain detailed and accurate records of all collection activities and customer interactions
- Prepare and send demand letters and formal notices in accordance with legal requirements
- Collaborate with legal team on accounts requiring further action
- Meet or exceed monthly collection targets and performance metrics
- Strong knowledge of debt collection laws and regulations, including FDCPA
- Experienced in debt collection, accounts receivable, or similar role
- Proven track record of meeting or exceeding collection targets
- Excellent verbal and written communication skills
- Strong negotiation and problem-solving abilities
- Proficiency with computer systems and collection software
- Ability to handle difficult conversations professionally and empathetically
Apply now with your CV or email sally.p@stellarrecruitment.co.nz
About Stellar Recruitment:
Since 2006, the Stellar Recruitment team has been dedicated to transforming the recruitment landscape. With years of experience and a focus on “Inspiring Growth. Changing Lives”, we partner with employers to fuel their growth while opening doors to life-changing opportunities for job seekers.
