We are seeking a proactive, relationship-driven Change Manager who thrives in complex environments and can confidently lead people through technology-enabled business transformation.
About the Role
You will coordinate and deliver the full suite of change management activities to support the successful rollout of a newly enhanced payroll and workforce management system. Working across multiple stakeholder groups, you’ll assess impacts, lead engagement, build change plans, and ensure end users are ready, supported, and confident through go-live and beyond.
Key Responsibilities
- Identify impacted stakeholders and support the development of engagement strategies.
- Participate in discovery sessions to understand business impacts, user needs, and potential resistance.
- Facilitate and document change impact assessments across teams and functional areas.
- Develop and deliver a comprehensive change management plan.
- Build, support, and leverage change champions to drive project success.
- Create and manage project communications including FAQs, newsletters, and stakeholder updates.
- Maintain accurate change documentation and track change deliverables.
- Work closely with users and project teams to capture feedback, manage risks, and resolve issues.
- Monitor business readiness and support transition and migration activities.
- Contribute to training plans and assist with end-user support following go-live.
- Background as a Change Manager in business transformation and complex systems implementation projects.
- Experience with the rollout of payroll or workforce-management system projects across multiple sites, multiple rosters etc
- Strong understanding of change management methodologies and frameworks.
- Excellent communication and relationship-building capability.
- Ability to juggle competing priorities and operate in a fast-moving project environment.
- Experience preparing change impact assessments and translating business analysis outputs.
- Solid understanding of payroll processes.
- Qualifications in Business, Communications, or related discipline (desirable).
- Work on a major enterprise transformation project.
- High visibility across business and corporate functions.
- Collaborative Enterprise Services environment.
- Opportunity to shape the success of a critical workforce-focused system implementation for a major energy company.
- Hybrid work environment – up to 2 days WFH per week.
